Dear valued guest and partner,

In light of the current scenario, we at Ramada by Wyndham Downtown Dubai remain committed to providing you with comfort, peace of mind, and assurance during this challenging period. We have implemented all the Dubai Health Authorities’ recommended safety measures to prioritize the well-being of all our guests, staff, and the community including but are not limited to as mentioned below:

• All our guests and associates are checked for temperature and any immediate symptoms before entering the hotel premises. Any adverse indications are dealt with as per protocol set by Dubai Health Authorities.

• Hand sanitizers are placed all around the hotel, public areas and back offices.

• Safety measures signages are placed in all public areas as a reminder for hygiene and social distancing.

• Enhanced and regular disinfection of all rooms, public areas, and facilities with hospital-grade disinfectants are being carried out.

• All our rooms are sanitized and kept vacant for a day before being issued to new guests.

• Enhanced protocols and standard operating procedures are in place for all operations, kitchen and dining, and back-of-the-house.

• Regular and routine checks are performed by our Security and Safety team for the implementation of these practices.

Our thoughts go out to families, communities, and countries who are affected by these unprecedented turn of events. We also like to take this opportunity to thank our frontline workers and the government for all their hard work and support during this difficult time.

Lastly, we have added flexibility for your existing and future travel plans. Please reach out to us at +971 4 303 9513

Thank you for your continued loyalty. Take care and stay safe!

Ramada by Wyndham Downtown Dubai

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